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Senior Account Manager (Full Time)
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Job Summary:

We are on the lookout for a seasoned Senior Account Manager to become part of our team. In this fast-paced, dynamic setting, you'll find a team that supports your growth both personally and professionally. As the key liaison for our clients, coordinating with our SEO, Google Ads, Facebook Ads, and website development teams, you'll collaborate to meet client goals and objectives. The ideal candidate will have a history of fostering high client satisfaction and retention within a digital marketing agency and possess a growth mindset.

Key Responsibilities:

  • Managing a book of clients/accounts serving as their primary point of contact via video, call email and text.
  • Maintaining and developing client relationships based upon mutual respect, high quality service, expectation setting and coaching.
  • Present campaign performance to clients and address any questions
  • Clearly articulating campaign data and statistics to clients
  • You will collaborate with our delivery team to executive strategies and ensure campaign meets the client’s expectation and goals
  • Proactively coming up with ideas on how to improve client experience, results and retention.
  • Managing the entire client life-cycle, including onboarding new clients, frequent check-ins and off boarding calls.
  • Seek opportunities to upsell services where value can be added
  • Collecting client feedback and passing it along to the team to drive constant improvement.

What Are We Looking For:

  • A minimum of 2 years experience in solution selling and account management in a digital marketing agency
  • A results driven mindset and ability to achieve a high client retention rate
  • A good knowledge of digital advertising fundamentals (SEO, Google Adwords and
  • Facebook Ads), with a keen interest in learning more.
  • Most important is a positive attitude -- you see client dissatisfaction as an opportunity, not a burden.
  • In Depth understanding of client needs, and able to identify opportunities for the client where the company can provide additional value added services.
  • Drive customer satisfaction and retention through robust and effective engagement keeping them abreast of latest and new developments in the digital space.
  • Proactively manage the clients health of their marketing strategies and problem solve effectively
  • Exceptional interpersonal, verbal, and written Communication skills in English. This is a must.
  • Driven, competitive and confident with coaching others and setting expectations.
  • Strong attention to detail, time management, and organizational skills.
  • Ability to multitask and prioritize under ever changing needs and schedules across multiple clients.
  • Proven project management skills with emphasis on quality control.


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Lead Data Scientist (Full Time)
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Job Summary:

We are seeking an experienced Senior Data Scientist to lead our data science team and drive innovative solutions to complex problems. You will play a key role in decision-making processes, leveraging data to inform business strategies and improve our products/services.

Key Responsibilities:

  • Design and implement advanced statistical models and machine learning algorithms.
  • Collaborate with cross-functional teams to understand business needs and provide data-driven insights.
  • Oversee the development and deployment of predictive models and analytics tools.
  • Ensure data quality and integrity in all analytics activities.
  • Stay updated with the latest trends in data science and introduce new technologies and methodologies.
  • Communicate complex data concepts and insights to non-technical stakeholders.
  • Ability to deploy the model into production environments.
  • Coordinate closely with Data engineers and other stakeholders to effectively resolve any issues in production environments.

Required Qualifications:

  • Master's or Bachelors in Data Science, Statistics, Computer Science, or a related field.
  • At least 4 years of experience in data science, with a proven track record of leading successful project including deployments on AWS.
  • Expertise in a programming language (e.g., R, Python).
  • Strong experience with machine learning algorithms and predictive modeling.
  • Deep understanding of machine learning and deep learning frameworks
  • Proficiency in data management and visualization tools is a plut (e.g., SQL, Tableau, Power BI).
  • Experience with Computer Vision and LLM will be advantageous.
  • Ability to understand client requirements and work on projects independently.
  • Ability to work in a fast-paced and dynamic environment.

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Backend / Laravel Developer (Full Time)
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Role Description

The Laravel Developer will be responsible for back-end web development using object-oriented programming (OOP), as well as front-end development and software development. The Laravel Developer will also be responsible for programming and maintaining the company’s web applications.

Qualifications

  • Back-End Web Development and Object-Oriented Programming (OOP) skills
  • Front-End Development and Software Development skills
  • Programming skills
  • Excellent problem-solving and analytical skills
  • Strong attention to detail and ability to work independently
  • Experience with Laravel framework is required
  • Bachelor's degree in Computer Science or related field
  • Experience with agile development methodologies is a plus
  • Experience with AWS or other cloud technologies is a plus


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UI/UX Designer (Full Time)
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What we are looking for

We are seeking a user experience UI/UX designer able to understand our business requirements to join our design team. Your primary role will be to research and design usable interfaces, perform usability testing, and create prototypes to validate design concepts. The ideal candidate will use this information to help us create the best user experience possible for our web app and mobile applications. Most days you'll work closely with the development team, product owners, and project leads to ensure the accessibility and usability of our apps.

You will:

  • Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences
  • Facilitate the product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for our mobile and web apps
  • Collaborate with product managers and developers to understand user requirements and create design solutions that meet those needs
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant solutions
  • Make strategic design and user-experience decisions related to core, and new, functions and features
  • Take a user-centered design approach and rapidly test and iterate your designs
  • Conduct user research to gain insights into user behavior, preferences, and pain points
  • Create visually appealing, functional, and user-friendly interfaces that adhere to brand guidelines and design standards
  • Conduct usability testing to evaluate the effectiveness of design solutions and make improvements based on feedback
  • Collaborate with front-end developers to ensure design solutions are implemented correctly
  • Stay up-to-date with emerging design trends and technologies to continually improve the user experience
  • Advocate for the user throughout the design process, ensuring that user needs are at the forefront of design decisions
  • Work with stakeholders to prioritize design solutions based on user needs, technical feasibility, and business goals
  • Communicate design solutions effectively to stakeholders at all levels of the organization

We are looking for someone who has:

  • Online portfolio demonstrating user-centered UX/UI Mobile/Web-based design skills (layout, hierarchy, typography, color theory, ADA compliance, patterns), and clear online development concepts
  • Design thinking methodology to solve complex user problems
  • Understanding of UX design and how it differs from UI design
  • Ability to apply best-practice UX/UI design skills to create wireframes and interactive prototypes that effectively communicate interaction and design concepts
  • Proficiency with design tools and techniques including Figma, Sketch, Illustrator, InDesign, and Photoshop
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams
  • Ability to work closely with developers and provide any assets or detailed design documents necessary to implement the designs
  • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge of the industry’s latest trends and technologies
  • Working knowledge of HTML/CSS is a plus


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Front-End Developer (Full Time)
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We are looking for programmers with a keen eye for design for the position of front-end developer. Front-end developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency, and maintaining brand consistency across all web pages, among other duties.

Front-end developers are required to work in teams alongside back-end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities

  • Ensure all webpages are compatible in all browsers
  • Determining the structure and design of web pages
  • Ensuring user experience determines design choices
  • Developing features to enhance the user experience
  • Striking a balance between functional and aesthetic design
  • Ensuring web design is optimized for smartphones
  • Building reusable code for future use
  • Optimizing web pages for maximum speed and scalability


Requirements

  • Proficiency in Html, Css, Javascript, React
  • js, or Vue.js
  • Website performance testing (Google page speed insights)
  • Browser testing, Selenium and BrowserStack
  • Degree in computer science or related field
  • Understanding of server-side CSS
  • Experience with responsive and adaptive design
  • Good problem-solving skills
  • Good interpersonal skills


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