Definitions
- “Client” refers to any individual or business that purchases or engages Swift Scaling services.
- “Services” include but are not limited to branding, website design, website development, marketing services, consulting, and retainers.
- “Proposal” refers to any written scope of work, quotation, or agreement shared via email, document, or sign‑up link.
- “Commencement of Services” means the point at which internal resources are allocated to the Client’s project, onboarding begins, or preparatory work is initiated.
- “Deliverables” means any work product, designs, assets, code, strategies, or materials produced as part of the Services.
Acceptance of Terms
By signing up through our payment link, accepting a proposal, or submitting payment, you acknowledge that you have read, understood, and agreed to these Terms in full. Acceptance is binding regardless of whether you later access or review these Terms.
Scope of Services
Swift Scaling provides digital services including branding, website design and development, marketing, and related solutions. Specific deliverables, timelines, and inclusions are defined in the approved Proposal. Any work requested outside the agreed scope will require additional fees and written approval.
Payments & Billing
- Payments may be structured as full upfront payments, milestone‑based payments, or recurring monthly billing.
- All invoices must be paid on time as outlined in the Proposal.
- Failure to submit payment may result in paused work, withheld deliverables, or termination of the project.
- Swift Scaling reserves the right to refuse service or suspend access if payment obligations are not met.
No‑Refund & Change‑of‑Mind Policy
Commencement of Services
Once internal resources are allocated to your project, Services are considered commenced.
Non‑Refundable Payments
All payments are strictly non‑refundable once Services have commenced, including but not limited to situations involving:
- Change of mind
- Internal business decisions
- Budget changes
- Delays caused by the Client
- Dissatisfaction not related to failure to deliver the agreed scope
Limited Refund Exception
Satisfaction Guarantee & Revisions
We offer unlimited revisions within the scope of the agreed Proposal. A revision request indicates active participation and acceptance of progress and therefore voids any refund eligibility.
Revisions do not include new concepts, scope expansions, or services not originally agreed upon.
Client Responsibilities & Feedback
- Clients must provide feedback, approvals, or requested materials within 7 days of receiving a deliverable.
- Failure to respond within 15 days without written notice will be treated as unresponsiveness.
- Silence after 15 days constitutes automatic approval of delivered work.
Project Pauses, Delays & Reactivation
- If a Client becomes unresponsive for 15 days without prior written notice, the project may be paused or closed.
- To resume a paused project, a project reactivation fee will apply.
- If the Client refuses to pay the reactivation fee, they forfeit the right to further updates, revisions, or refunds.
- Clients wishing to pause a project must notify Swift Scaling via email in advance and specify the duration of the pause.
Chargebacks & Payment Disputes
Clients agree not to initiate chargebacks or payment disputes once Services have commenced.
Any chargeback or dispute filed in violation of these Terms constitutes a material breach. Swift Scaling reserves the right to:
- Suspend all work immediately
- Recover disputed amounts
- Recover administrative, legal, and processing costs
Intellectual Property Rights
- All Deliverables remain the sole property of Swift Scaling until full payment has been received.
- Clients who fail to complete payment receive no ownership rights to any work produced.
- Upon full payment, ownership transfers to the Client, except for third‑party assets governed by separate licenses.
Swift Scaling retains the right to showcase completed or ongoing work in its portfolio, website, and marketing materials.
Third‑Party Services
Swift Scaling may use third‑party tools, platforms, plugins, or services. We are not responsible for outages, changes, or limitations imposed by third‑party providers.
Any third‑party fees are the Client’s responsibility unless explicitly stated otherwise.
Termination of Services
Swift Scaling reserves the right to terminate or suspend services if a Client:
- Is abusive or threatening
- Breaches these Terms
- Is unresponsive for 15 days without notice
- Demands work outside the agreed scope
Termination due to Client fault does not release the Client from outstanding payment obligations.
Limitation of Liability
To the maximum extent permitted by law:
- Swift Scaling’s total liability is limited to the amount paid by the Client for the Services.
- We are not liable for indirect, incidental, consequential, or lost‑profit damages.
This limitation protects the sustainability and continued operation of our agency.
Reviews & Public Statements
Clients agree not to publish false, misleading, or defamatory statements or reviews prior to completing internal dispute resolution. Concerns must be raised directly with Swift Scaling first.
Dispute Resolution
All disputes must first be submitted for internal review. Swift Scaling will assess concerns in good faith and issue a final determination.
Governing Law & Jurisdiction
These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict‑of‑law principles.
Modifications to Terms
Swift Scaling may update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, along with any approved Proposal, constitute the entire agreement between Swift Scaling and the Client and supersede all prior communications.
5 Parkwood Dr Apt I
South Amboy, NJ 08879
United States
